Refund Policy
We want you to be completely happy with any product or service you buy from us. If you have any questions, concerns, or problems, please let us know. Responses to your purchase email will automatically land in our inbox.
Refunds for the Ultimate Candida Diet program
If you decide your purchase of our Ultimate Candida Diet program was not the right decision, we want to make things right! Within 60 days of your purchase, we will refund the full price you paid upon request.
Simply contact us here and let us know you’d like a refund, with a clear explanation of why you’re not happy. Please note that no refunds are provided after 60 days.
Refunds for Balance ONE Supplements
If you purchase a supplement from Balance ONE and are unhappy with your purchase, there are two options.
- If you purchased from Amazon.com, please contact Amazon.com here to request a refund.
- If you purchased from balanceone.com, please get in touch with the Balance ONE support staff at support@balanceone.com.